Stop making patients wait. Deliver instant AI-powered support 24/7.

Automate patient inquiry handling and deliver response with greater speed, lower costs, and 100% reliability and accuracy. Reach your patients through any chat app and in any language, anytime, anywhere.

Trusted by 20,000+ doctors and nurses worldwide

Why Choose Bot MD Chatbot?

90% of patient queries can be handled through AI FAQs. Eliminate long wait times and increase patient satisfaction.

Built exclusively for healthcare

Designed with healthcare-specific workflows to automate patient journeys while ensuring data security and compliance

No hallucinations. Accurate information every time

With Bot MD's chatbot, you never have to worry about giving the wrong information

Always on, anytime, anywhere. Instant responses in any language

Provide 24/7 on-demand, consistent, multilingual patient support — from scheduling appointments to handling enquiries

The Process

How it works

Provide FAQs and content to train the chatbot on to ensure information accuracy

Bot MD is trained to understand user queries in multiple languages e.g. English, Tagalog, Cebuano, Balinese, Indonesian, etc.

RAG/LLM model retrieves responses including templates that are pre-approved to eliminate hallucination risk

Power any chat app in any language to deliver patient reminders, education, and care FAQs

No-code setup enables powerful customization and workflows

Easily customize patient interactions and automate workflows for better patient engagement — no technical expertise needed.

Instantly handle and respond to patient FAQs in any language

Automate and enable real-time appointment scheduling with intelligent nudges and reminders

Automate nudges and follow-ups based on patient journey

Automatically hand over to a Live Agent if needed

Trigger satisfaction surveys and collect feedback

Analyze patient interactions and view analytics data on survey submissions

Ready to scale patient support safely?