Automate your
patient engagement
remote monitoring
patient reminders
clinic scheduling
clinic scheduling
patient education
patient engagement
Bot MD Care is an A.I. Patient Engagement CRM that helps you automate your patient workflows by powering popular chat apps like WhatsApp, Viber, Facebook Messenger, LINE and more.
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Helping leading hospitals scale their patient engagement and automate workflows
Automate your patient workflows to drive greater clinical productivity and revenue
Bot MD integrates with your existing hospital information systems to automate your manual workflows such as patient registration, scheduling reminders, intelligent nudges, patient education and remote monitoring.
Scheduling appointments
Automate appointment scheduling and reminders, track confirmation without having to call
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Patient Journey
Automate patient engagement journeys & education with an intelligent A.I. Bot
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Intelligent follow-up & monitoring reminders
Follow-up visit reminders, medication reminders, home monitoring
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Scale patient engagement, not your workload
Bot MD Care makes it easy to design automated engagement programs for your entire patient base.
Drive 80% patient uptake through popular chat apps
Reach your patients without them having to download another app. Automate patient engagement and follow-up in any language.
Integrate back to EMR/Scheduling Platforms
Bot MD Care makes it easy to integrate data and appointments back into your EMR/Scheduling platforms
Enterprise grade security
We know how important it is to keep your patient data secure and private. Bot MD never collects sensitive patient information through chat. We only use them as channels to engage, remind and educate your patients.
We have also implemented stringent security measures in our core infrastructure and the way we protect and handle your patient information.
How it works
1. Create your Engagement Program
Choose the workflow you want to automate (appointment scheduling, remote monitoring, or patient education), and set the reminder frequency needed.
2. Enroll your patients
Bulk enroll your patients via API or CSV/Excel upload. Patients will receive an instant message from their preferred chat app with instructions.
3. Let Bot MD automate your workflow
Bot MD automatically sends reminders, nudges and patient education based on your settings. It can instantly respond to Patient FAQs based on content you provide.
4. Manage patients on your Dashboard
All patient data can be viewed and downloaded from your Care Dashboard or integrated back to your HIS/EMR if needed.
Learn how leading hospitals and clinics use Bot MD Care to drive greater productivity and patient engagement
GP Referrals
HMI used Bot MD to track and improve GP referral to specialist conversion
Radiology Exams
Parkway Radiology automated their end to end radiology exam flow so that clinics do not need to call to book exams
Patient Satisfaction
Mandaya used Bot MD to automate patient satisfaction surveys upon discharge
Pediatric Vaccinations
Siloam Sri Wijaya improved pediatric vaccination appointment bookings by 50% with automated reminders
Wellness Screening
St Luke's Medical automated their wellness screening appointment booking flow to increase patient convenience and reduce no-show rates
Dental Visit Reminders
Kidz Dental automated visit reminders for their pediatric patients through WhatsApp to improve appointment conversion rates
Diabetes
Alexandra Hospital increased their efficiency in managing high risk diabetes patients through WhatsApp
Vital Signs Monitoring
National University Hospital in Singapore automated vital signs monitoring for their Virtual Ward Program
PROMS
KKH Orthopedics automated surgical PROMs for upper and lower limb injuries through WhatsApp
Peritoneal Dialysis
National Kidney Transplant Institute of the Philippines automated remote monitoring of their PD patients to improve detection of peritonitis
Oncology Patient Monitoring
Philippine General Hospital automated the short and long-term follow up of their surgery and chemotherapy patients through Viber and Facebook Messenger
Patient Education
NUH automated cataract surgery education to improve patient engagement and reduce nurse FAQ calls through an AI
