Automate your

Bot MD Care is an A.I. Patient Engagement CRM that helps you automate your patient workflows by powering popular chat apps like WhatsApp, Viber, Facebook Messenger, LINE and more.

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Helping leading hospitals scale their patient engagement and automate workflows

Automate your patient workflows to drive greater clinical productivity and revenue

Bot MD integrates with your existing hospital information systems to automate your manual workflows such as patient registration, scheduling reminders, intelligent nudges, patient education and remote monitoring.

Scheduling appointments

Automate appointment scheduling and reminders, track confirmation without having to call

Patient Journey

Automate patient engagement journeys & education with an intelligent A.I. Bot

Intelligent follow-up & monitoring reminders

Follow-up visit reminders, medication reminders, home monitoring

Billing &
Payment

Automate payment reminders and track payment collection

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Scale patient engagement, not your workload

Bot MD Care makes it easy to design automated engagement programs for your entire patient base.

Bulk enroll your patients through API or in Bot MD
Triage patient submissions and trigger alerts to clinical users when needed
Filter your patient database to create dynamic groups that you can send out blasts to
Custom analytics on patient engagement and clinical outcomes

Drive 80% patient uptake through popular chat apps

Reach your patients without them having to download another app. Automate patient engagement and follow-up in any language.

Integrates with WhatsApp, Viber, LINE, FB Messenger, iMessage, SMS etc.
White-labeled Business Chat channels
Send interactive call to action buttons and media (e.g. images, videos, links)
Streamline patient communication
Handover to Live Agent when required

Integrate back to EMR/Scheduling Platforms

Bot MD Care makes it easy to integrate data and appointments back into your EMR/Scheduling platforms

Supports the majority of EMR and HIS platforms
Standardized payload and easy integration (HL7/FHIR)
Secure webhook with data encryption
Bulk enroll your existing patient database via API

Enterprise grade security

We know how important it is to keep your patient data secure and private. Bot MD never collects sensitive patient information through chat. We only use them as channels to engage, remind and educate your patients.

‍We have also implemented stringent security measures in our core infrastructure and the way we protect and handle your patient information.

Secure forms to collect patient information
ISO 27001, ISO 27017, ISO 27018, SOC2 and SOC3 certified
Messages are encrypted at rest and in transit
Option to host on your cloud or on-prem servers

How it works

Step one

Create your workflow

Choose the workflow you want to automate - scheduling, remote monitoring, patient education and reminder frequency you need.

Step TWO

Enroll your patients

Bulk enroll your patients through API or upload. Patients will receive an instant message from their preferred chat app with instructions.

Step three

Let Bot MD
automate the rest

Bot MD automatically sends reminders, nudges and patient education based on your settings. It will also instantly respond to Patient FAQs and help triage all inbound submissions to alert you when you need to intervene.

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Learn how leading hospitals and clinics use Bot MD Care to drive greater productivity and patient engagement

patient engagement case studies

GP Referrals

Learn how HMI used Bot MD to track and improve GP referral to specialist conversion


Radiology Exams

Learn how Parkway Radiology automated their end to end radiology exam flow so that clinics do not need to call to book exams

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Patient Satisfaction Surveys

Learn how Mandaya used Bot MD to automate patient satisfaction surveys upon discharge

Pediatric Vaccinations

Learn how Siloam Sri Wijaya improved pediatric vaccination appointment bookings by 50% with automated reminders

View case study

Wellness Screening

Learn how St Luke's Medical automated their wellness screening appointment booking flow to increase patient convenience and reduce no-show rates

Dental Visit Reminders

Learn how Kidz Dental automated visit reminders for their pediatric patients through WhatsApp to improve appointment conversion rates

View case study
CLINICAL Case studies

Diabetes

Learn how Alexandra Hospital increased their efficiency in managing high risk diabetes patients through WhatsApp

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Vital Signs Monitoring

Learn how the National University Hospital in Singapore automated vital signs monitoring for their Virtual Ward Program

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PROMS

Learn how KKH Orthopedics automated surgical PROMs for upper and lower limb injuries through WhatsApp

Peritoneal Dialysis

Learn how the National Kidney Transplant Institute of the Philippines automated remote monitoring of their PD patients to improve detection of peritonitis

View case study

Oncology Patient Monitoring

Learn how PGH automated the short and long-term follow up of their surgery and chemotherapy patients through Viber and Facebook Messenger

Patient Education

Learn how NUH automated cataract surgery education to improve patient engagement and reduce nurse FAQ calls through an A.I

Learn how we can help you scale your patient engagement in 2 weeks

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