Siloam Sriwijaya Automates Pediatric Vaccination Reminders with AI-Powered WhatsApp
Siloam Sriwijaya partners with Bot MD to automate newborn vaccination reminders via WhatsApp, guiding parents through IDAI’s schedule.
Siloam Sriwijaya partners with Bot MD to automate newborn vaccination reminders via WhatsApp, guiding parents through IDAI’s schedule.
To enhance patient experience and the quality of care, Siloam Sriwijaya Hospital has partnered Bot MD to introduce an AI-powered platform that automates vaccination reminders using WhatsApp.
Parents with newborns delivered at Siloam Sriwijaya will receive automated WhatsApp reminders from the Hospital, without having to download another app. These reminders will inform parents of their child's required vaccination schedule from birth until they are 18 years old.
The reminders for the 15 vaccinations will be sent based on the National Vaccination Schedule published by the Pediatric Society of Indonesia (Ikatan Dokter Anak Indonesia, IDAI). After receiving each WhatsApp reminder, parents can easily schedule the next vaccination appointment through tapping a link sent to them in chat.
.png)
Nurses are able to enroll parents using a simple enrollment form and customize the child's vaccination reminder schedule if required. Once enrolled, parents will immediately receive a message through the Siloam Sriwijaya WhatsApp Business account.
