inHarmony Clinic Partners with Bot MD to Launch AI-Powered Vaccination Scheduling in Indonesia

‍

Bot MD has partnered with leading vaccination clinic chain inHarmony Clinic to help automate their vaccination scheduling and post-vaccination monitoring workflows through an AI-powered WhatsApp interface to improve convenience and access for their patients.

‍

Convenient Appointment Scheduling

Both existing and new patients can instantly make appointments for vaccination and other services that are available in InHarmony and its partner clinics.

‍

The Bot MD Care platform allows inHarmony Clinic doctors and nurses to automatically set scheduling reminders for vaccinations and monitor their patients for post-vaccination symptoms and side effects.

‍

Instant WhatsApp Reminders

The platform uses WhatsApp as the patient facing interface to enable inHarmony patients to easily book appointments online and receive reminder messages about their upcoming vaccination appointments as well as care. Patients can also easily cancel or reschedule their appointments using the platform.

‍

Patient Monitoring Dashboard

Clinics using the platform can automate vaccination scheduling reminders for 16 pediatric vaccinations and 16 adult vaccinations according to PAPDI and IDAI guidelines.

‍

Patients can easily submit their symptoms and health status through simple forms sent to them in WhatsApp. Bot MD's AI-powered platform will also triage patient submissions to alert clinic staff when their patients need help so they can intervene quickly.

‍

inHarmony plans to roll out the platform to all of its clinics in Jakarta as well as to all of the inHarmony affiliate clinics across Indonesia.

‍

“The COVID-19 pandemic has heightened our patients' awareness of the growing importance of vaccinations. Bot MD's vaccination patient scheduling and monitoring platform is timely as it will make it convenient for both new and existing patients to secure appointments with inHarmony and ensure they don't miss their next appointment.”

- Dr Kristoforus Hendra Djaya
CEO, inHarmony Clinic

‍