Granostic Center Integrates with Bot MD to Automate Lab Reminders and Appointment Scheduling

Granostic announced a partnership with Bot MD to use their AI-powered WhatsApp platform to enhance patient experience for their newest Surabaya Clinic. The Bot MD platform allows Granostic to easily automate clinic appointment reminders, post visit monitoring for chronic patients as well as patient education.

Patient Monitoring Dashboard

Patients who have signed up for Granostic clinic's health screening programs will be enrolled on Bot MD Care's patient monitoring dashboard to help Granostic's clinical team easily automate the patient reminders that they need to send.

Patient Monitoring

Patients who are found to be at risk of developing high cholesterol, diabetes, anemia, arthritis, dengue fever, COVID-19, typhoid fever, liver disease, and hepatitis B based on their medical test report will be registered with Granostic Siaga service using the Bot MD Care platform.

WhatsApp Reminder

Each patient will receive WhatsApp reminders to submit their symptoms which will be monitored by Granostic's clinical team. They will also receive WhatsApp reminders to return to the clinic for their next medical test.

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Furthermore, patients' inquiries can be managed directly through WhatsApp, giving patients the convenience of finding out about other services at Granostic Center and communicating with the clinic through the messaging app that they are most familiar with.

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“We are excited to work with Bot MD to make it more convenient for our patients to keep track of their medical test schedule with WhatsApp reminders and have their enquiries addressed directly through WhatsApp."
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- Prof Hananiel Prakasa Widjaya
Commissioner, PT Persada Medika Utama