Instantly handle patient enquiries in any language
Power omnichannel chat on popular apps
Adapt easily to your organization’s workflows
Seamlessly integrate with your EMR & CMS
Deploy Pre-Trained AI Agents for Every Step of the Care Journey
Meet your dedicated AI workforce working 24/7 to help you deliver quality patient care
Bot MD Agents
FAQ Agent
Instantly handle Patient enquiries in any language
- Train Bot MD with your own content
- Instantly answer questions on services, prices, doctor schedules and more
- Supports all languages across chat platforms
- Designed to handle both clinical and non-clinical enquiries
Scheduling Agent
Mirror your most efficient schedulers with AI
- Integrates with your EMR or CMS scheduling
- Real-time appointment booking
- Automated appointment reminders and workflows
- Intelligent follow-up reminders if patient has not booked
Recommendation Agent
Guide patients what to book based on their personalized profile
- Recommend services, clinics or doctors based on your workflow
- Personalize recommendations using patient's profile
- Collect data from the patient and integrate this to EMR/CMS
- Handover to Scheduling Agent to book appointment in real-time
Pre-Admission Agent
Streamline patient intake without paper forms
- Collect patient information efficiently
- Gather reason for visit
- Verify insurance eligibility or payment methods
- Integrate data into EMR/CMS without manual encoding
Remote Monitoring Agent
Keep patients on track with home monitoring and AI support
- Collect clinical symptoms and vital signs
- Automate reminders for medications, follow-up visits and monitoring
- Detect and triage submissions for care team intervention
- Provide immediate feedback to patients on what they need to do
Marketing Conversion Agent
Automate outbound marketing campaigns with intelligent conversion
- Segment patient groups in Bot MD based on EMR/CMS metadata
- Automate marketing outbound with ability to answer follow-up questions
- Design intelligent follow-up nudges to convert
- Handover to Scheduling Agent to book appointment in real-time
Patient Education Agent
Automate patient education pre and post visit with an interactive AI
- Train AI on your patient education brochures or content
- Automate pre-visit prep and post-care instructions
- Responds instantly like a care coordinator or nurse
- Provides helpful videos, images, quizzes to test knowledge
24/7 personalized automation
without the extra workload
Bot MD AI Agents enable personalized, round-the-clock automation to deliver a quality patient experience, easing the workload for your care teams
Better patient experience
Powers omnichannel chat with 24/7 AI responses
Higher staff productivity
Automates high-frustration workflows to help teams
Scales with volume
Process thousands of requests in parallel
Reduced administrative burden
Eliminates repetitive manual work for your teams
24/7 availability
Available round-the-clock
Fewer errors
Reduces mistakes from manual work
Designed for Healthcare organizations with safety and reliability in mind
Proprietary RAG/LLM model
Enterprise-Grade Security
Deep understanding of clinical workflows
Tested by doctors
Why Healthcare leaders choose Bot MD
Hear directly from our customers using Bot MD AI agents:
Bot MD has helped to automate radiology scheduling to enable clinics and patients to book and receive automated appointment reminders and prep instructions in WhatsApp. It's really helped reduce our call center volume which is pretty amazing.
Yujuan Tan,CEO
Parkway Radiology
Implementing Bot MD allowed us to streamline our Wellness center bookings, improving operational efficiency for both our Call center and Wellness team. This has significantly increased our booking volume and enhanced our patient experience.
Alex Tined,CTO
St Luke's Medical Center
Bot MD has been instrumental in helping us automate the collection of family history data prior to the patient's visit and remotely monitor patients after chemotherapy. The platform also automates appointment reminders, which has significantly reduced no-show rates and improved continuity of care for our patients.
Dr Edy Gunawan,CEO
Siloam MRCCC
Bot MD helped us automate patient education and pre-counseling education for patients with Hereditary Breast and Ovarian Cancer. The AI allows us to reach out to patients early, and provide targeted education so that they come for their consultation better informed and ready to decide on the next step.
Dr Samuel Ow,Senior Consultant
National University Cancer Institute of Singapore
Bot MD has made it effortless to remotely monitor our chronic disease patients, with excellent uptake and outcomes. Since most patients already use WhatsApp, submitting clinical readings is simple—and our team is instantly alerted when someone needs support.
Dr Alex Yip,Clinical Director
Alexandra Hospital
Bot MD is a game changer for our post-op care at KKH. Not only does it automate away the tedious parts of data collection and reminders, it helps to answer patient questions and educate them on what to do after surgery. With Bot MD on board handling the administrative tasks, my team can focus their valuable time on caring for children and ensuring their speedy recovery after surgery.
Dr Andrew Chou,Orthopedic Surgeon
KK Women's & Children's Hospital