ASHA IVF partners with Bot MD to launch the first A.I. powered WhatsApp IVF patient engagement platform in Indonesia

SURABAYA, INDONESIA.
10 November 2022

ASHA IVF Indonesia has partnered with Bot MD to launch the first A.I. powered IVF patient engagement platform that is integrated with WhatsApp to enhance quality of care for their IVF patients.

Patients who are part of ASHA Clinic's IVF programs, including the Fresh Stimulation Program that has many protocols and the Frozen Embryo Transfer (FET) program, will be enrolled into the Bot MD Care platform. Once enrolled, patients will automatically receive medication injection reminders, scheduling reminders and education videos through WhatsApp.

Patients can also easily report any symptoms through a simple form that is sent to them on WhatsApp. If a patient reports any abnormal symptoms, the Bot MD Care platform will triage and instantly alert ASHA IVF's clinical care team so that they can attend to their patients.

ASHA IVF plans to rollout the platform to all of their IVF clinics across Indonesia in order to further enhance the quality of care and improve convenience for all their patients.

"IVF treatment does not need to be difficult. By partnering Bot MD, we are making it easier for our patients to go through their pregnancy program with simple reminders sent to them on WhatsApp. We also seek to establish a new benchmark in patient experience by attending to patients who need help when they report abnormal symptoms in the Bot MD platform.”

Dr Amang Surya Priyanto, Sp.OG, F-MAS
President Director, ASHA IVF Indonesia


"We are excited to work with ASHA IVF Indonesia to push the envelope in IVF patient care and making it easier for patients to complete their treatment successfully."

Ms Dorothea Koh
CEO and Co-Founder,
Bot MD

Screenshots

WhatsApp Reminders

Bot MD Care IVF platform sends automated reminders to help patients keep track of their medication, injections and return visits. The reminders for each patient will be customized according to the schedule for their respective treatment programme.

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Patient Monitoring

IVF patients can report their symptoms through simple online forms. The Bot MD Care IVF platform will triage and automatically send alert to ASHA Clinic's clinical team so they can attend to patients who need help.

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About Bot MD

Bot MD is a Y-Combinator backed startup with the mission of Empowering Doctors around the world. The company’s proprietary A.I. chat engine is able to integrate with hospital information systems to provide instant answers to doctor and patient queries. Bot MD can also power popular messaging platforms such as WhatsApp, Facebook Messenger, Viber and LINE to help doctors easily automate patient workflows. Since 2018, Bot MD has been used by over 18,000 clinicians from leading hospitals and clinics around the world including the National University Health System, the National University Cancer Institute, Singapore, Alexandra Hospital, Khoo Teck Puat Hospital, Changi General Hospital, Parkway Radiology, the National Kidney Transplant Institute and Siloam Hospitals. For more information, visit www.botmd.com

About ASHA IVF Indonesia

ASHA IVF Indonesia is one-stop service center for fertility. We provide services supported by the latest technology in the world in the field of fertility with wholehearted service from all staff. The technologies we offer include IMSI, time-lapse incubator, PGTA, endometrial receptivity analysis and other supporting technologies that will support the success of the pregnancy program. As our clinical standards continue to improve, we also understand our patients' needs for an enjoyable and humane experience. Each couple who undergoes a pregnancy program at ASHA IVF Indonesia will be accompanied by a nurse who will be with the patient from the beginning of the program to the end. ASHA IVF has arranged for its nurse to be a friend of the patient during the pregnancy program.

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